How it works

Sending a Balikbayan Box is easy.

From packing your box to delivery in the Philippines, here’s what to expect at every step of your padala.

YOUR BALIKBAYAN BOX JOURNEY

From Your Door to Their Door

1

Oder Your Box

Order your box and we’ll deliver it to your UAE address. Already have your box? You can move straight to packing.

2

Pack Your Padala

Pack your items securely and check our prohibited and restricted items before sealing your box.

3

Book Your Pickup

Ready na, Kabayan? Send us your pickup and Philippine delivery details and schedule your collection.

4

We Collect Your Padala

Your shipment moves by the service you selected—sea for value, or air when timing matters more.

5

Delivery in the Philippines

After transshipment and local processing, your shipment is delivered to your receiver.

Packing guidance

Pack carefully. Label clearly.

Use strong internal packaging, seal liquids well, avoid overfilling, and make the sender and receiver details easy to identify.

Restricted items

Not sure if you can send it?

Ask the team before packing medicines, liquids, batteries, food, valuables, or anything you are unsure about. Shipping rules can vary by service and destination.

Where's my Box?

Track Your Shipment

Enter your box number for the latest shipment status and progress.

Frequently asked questions

We got you, Kabayan.

Quick answers about how Airlink Kabayan Cargo works.

Do I need to order an empty box first?

No. If you already have an eligible box ready to send, you can proceed with your pickup request.

When should I book my pickup?

Book once your box is packed, sealed and ready for collection.

What happens after my box is collected?

It is brought to the UAE warehouse and prepared for shipment to the Philippines.

How can I check where my box is?

Use the Track page with your shipment details to see the latest available status.

Let's go go go!

Ready na ang box?

Book your pickup and we’ll help take it from here.